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Issue 10 Volume 8 - August 2010

Helping Top Performers and Their Teams Improve Results Since 1994

 
In This Issue
Do YOU Need a Business Coach?
Proven Techniques to Help You Develop Leadership Skills - Guaranteed!
People Skills for the Technical Person
FREE Offer: Proven, Logical Way to Understand People
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Do YOU Need a Business Coach? 
 
Allison
 
The Importance of Business Coaching
 

Business coaching is defined as an interaction intended to enhance performance and facilitate change.  It focuses on sound inner judgment and that leads to the best possible outcomes.  Business Coaching has been practiced for years. When you have business coaching in your company, you are opening the door for advancement in the performance of your employees, thus your organization.  Some benefits you will realize by implementing this well known practice are:  

1. Employees will perform at their best - When you incorporate business coaching into the employee developmental process, your employees will challenge themselves and seek to perform at a higher level. It is very important in any business to have efficient and effective employees. One-on-one interaction with a business coach provides the environment for employees to un-tap their hidden potential.  It enables them to demonstrate additional capabilities and the added value their enhanced performance brings.  Your return in performance improvement far exceeds the investment you have made in this person. 

In all circumstances it is prudent to stay ahead in the business world and this becomes more important in times of restructuring and uncertainty. When you want your business to grow, you need to think about how your employees will help secure this growth.  Business coaching is your answer. 

2. Recognizes their experiences - This results in employees performing at their best. With business coaching, the employee works with a coach to reinforce current strengths and surface new opportunities where these skills can be utilized  This allows the employee to expand their contribution to the company. Business coaching helps employees share their work experiences and feel more involved for doing so. The coachee's attitudes change when they feel they have contributed something to the company. This benefit increases the level of the employee's engagement to the firm and has a multiplying effect throughout the organization. 

3. Increases your bottom line - When you make business coaching available to your employees, you recognize and communicate their worth to the company. The main goal of business coaching is to offer the tools and support individuals need to enhance their performance and to facilitate change.  Outcomes that you can expect when you have business coaching in practice are higher levels of engagement as well as more efficiency and productivity. 

 

Investing in your employees is a sound business decision that will yield a high ROI (return on investment).  Always thinking and staying ahead in the business world is essential to making your business grow.  Business coaching is what you need if you want to achieve this.

Contact Us if you need help finding a coach.  We'll help you get the right coach for your business needs.
 
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"If you want to live a happy life, tie it to a goal, not to people or things."

~ Albert Einstein

 

"He who refuses to embrace a unique opportunity loses the prize as surely as if he had tried and failed."

~ William James

Dear Allison, Welcome to The Competitive EDGE!
Allison Darling
 
Allison
 
This month The Competitive EDGE brings you timely advice on developing your own leadership skills, the value of people skills for the technical person, and more.
 Let me know what you think and give us a call if you want to discuss how ManagementConcepts can help you achieve better results.  
Much Success!!    Allison
 
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Proven Techniques to Help You Develop Leadership Skills - Guaranteed! 
 Allison 

As leaders of businesses, it is often hard to keep up with the times and mold yourself into a great leader.  Many people look to people who are great leaders like Bill Gates and Steve Jobs for inspiration. They study these people to see what they have done to make their businesses into international superstars. There are many leaders to pull from for inspiration. 

Finding the right niche to help you advance is an important factor to focus on. When you have the right motivation and niche, you are ready to begin the process of becoming a great leader. It is a long road full of difficulties and stress, but like so many leaders have discovered, it is worth your time and investment. Here are a few suggestions to help you develop yourself into a great leader:

1. Look to the past - Whether this is through personal mentors or historical leaders such as Roosevelt, Truman, Gates, or Jobs, focusing information from great leaders of the past and the traits they carried is a way of developing great leadership traits of your own. Studying leaders and their past experiences will help you to benefit from their successes and not repeat their mistakes. Granted, you are not running a country, but you are running something that is your livelihood. You gain experience when you listen to their counsel, identify the traits that are successful, and mimic their strategies.

2. Train like the rest - A great leader is also a great follower. By going to training with the rest of the employees, you can gain great insight to where your employees are in their development. You will be able to understand their strengths and weaknesses and help instruct each individual further in their career.

This also looks good for you as the leader, owner, or supervisor. A higher authority that puts oneself into that situation is looking for ways to improve themselves too. As an employee, having an authority figure that is looking to improve themselves, their employees, and their company goes a long way to improve company morale. Not to mention increasing productivity and customer focus.

3. Listen - This seems simple enough, but it's not. Listening to your employees is the most important step of developing yourself into a great leader. This leadership development strategy is practiced simply by hearing and responding to what employees have to say. Listening to complaints, suggestions, and overall compliments is very important to your employees. When a leader wants to have a group that is efficient in their work duties, they listen to the employee's suggestion(s) regarding what can be done to make the process less strenuous as well as the suggested resources they need.

Looking at current great leaders of multi-billion dollar companies, you can see the many techniques they use. Model them and develop your own well organized methods for leading and managing your people.  Use a mentor or a coach to keep you focused. Stay connected with your employees in order to truly help yourself develop. And develop the habit of consciously leading by example.

Start today! What leadership traits do you want to develop?  Choose no more than 3 characteristics to focus on in order to become a better leader.  Then decide what action steps you will take...and when? 

 

REMINDER:  Imperfect progress is far better than a perfect plan never executed.  Take action every day toward becoming the leader you want to be.

Adapted with permission from ©Gary Sorrell. All rights reserved worldwide.

People Skills for the Technical Person 
People Skills for Technical People-Analysis ToolsHow many times today do we hear phrases like, "He really knows what he's doing technically but simply has no people skills" during the discussion of a co-worker's career?
 We all would like to have the best of both worlds--good technical skills and good people skills--but a survey of today's managers quickly concludes it is all too rare to find such an individual.  Why?  Though companies base 80% of their hiring decision on the technical skills--education, skills, training and experience--85% of turnover is due to BEHAVIORAL incompatibility.  That is, we hire people whose technical skills are sufficient, but we fail to identify, analyze and hire the people skills required.  Compounding the problem is that the behavioral style most comfortable for the more technical positions is naturally less comfortable in the people skills department.  That is, what makes a person enjoy technical work is the desire to look at "things" logically (versus emotionally).

If we are logical, we make a decision by first gathering all the facts.  Then we study and analyze the data, research, test, check the details, and finally make a decision that is incapable of being incorrect.  The most important goal is to be correct, the biggest fear--to be wrong!

Other styles may value beating deadlines at all costs, keeping people happy and motivated, keeping things the same to avoid conflict.  But to the more technical people--being correct and accurate takes all precedent--it's only logical.

Most people who view "things" very logically also view "people" the same way.  While most Americans fall into the group that views "people" (as well as "things") emotionally, most technicians view both people and things logically.  This influences the way they both perceive and communicate with others.  Instead of the emotional factors of optimism, warmth, enthusiasm, inspiration and extroversion, they have the logical factors of reflection, facts, incisiveness and skepticism (matter-of-fact)
"People might talk a good game, but you have to show it to me; actions speak louder than words."

Since they assume that this approach is logical, and therefore correct and appropriate, they are surprised when others describe them as somewhat aloof or cold.  They can point to the good relationships they do have, but further examination usually reveals that those relationships are limited to others with their same style--other engineers, scientists, computer enthusiasts, auditors, and quality control people.  They indeed share the common value of a drive to always be logical and achieve perfection.  Relationships outside their styles are far more uncommon and are usually the result of friends of a spouse or a relative of different style.

The technician's lack of people skills can be self-correcting within his/her own natural behavioral style - a style which requires gathering and analyzing data.  The technician gathers and analyzes input on behavioral styles different than his/her own to understand how to better communicate with and motivate others.

Learning how to identify different styles and how to adjust their styles to better communicate and motivate is the best way to help the technical expert get better results with and through others. 
 
Written by our affiliate through TTI, Art Schoeck, DataDome, Inc.
FREE Offer:  Discover a Proven, Logical Way to Understand People
Allison
ManagementConcepts specializes in helping technical-minded individuals get better results for themselves and their teams. 
 
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